Business Process Outsourcing

More and more BPO operations are choosing the Caribbean as their affordable nearshore facility, benefiting from a distinct cultural affinity, educated workforce, and reduced operating costs.

Available and affordable energy, a multi-lingual educated staff and an enjoyable business climate make the Caribbean ideal for expanding BPO operations. In addition, affordable office space, incentives and tax credits are available for qualifying BPO companies.


The Caribbean’s greatest asset, in the technology and support sectors, is our talent. Abundant talent is a rarity, especially when it comes to finding highly educated talent that is ready to work. The Caribbean offers global companies an opportunity to bring their headquarters or a division of the company to a location where they are sure to find employees to fill positions ranging from entry level to upper management.

Over 100,000 people are employed in the Caribbean’s Medical Services, Finance & Accounting, Human Resources, Legal Process, Insurance, Call Centers, and Risk & Compliance sectors. English, French, Dutch, Spanish, and Mandarin Chinese are spoken by the Caribbean’s BPO workforce, making it convenient for global companies to operate here. When combined with a 95% retention rate, investing in the Caribbean is a sound choice.