Consultancy Services: eCommerce Operations Training/Coaching Services

Given the significant growth in global ecommerce, and the need for suppliers to bring products to the doorsteps of buyers, the Agency has sought to prioritize ecommerce as a means of increasing exports from and within the Caribbean. Ecommerce in the Caribbean is faced with several challenges including lack of knowledge and know-how of available and appropriate options and business models and their management implications and financial implications, availability and security of online payments, cost and availability of freight, warehousing, and fulfilment of orders, among others.

In response to these challenges, Caribbean Export is Implementing the Virtual E-Commerce Accelerator Programme (VEAP) targeting BSOs and export-ready businesses in 15 CARIFORUM Member Countries as we seek to strengthen the ecommerce capacity and capability of Caribbean businesses and BSOs through hands on training and coaching in the areas of ecommerce development strategy and ecommerce operations. The Programme will target at least 30 BSOs (2 per country) and 150 businesses (5 businesses attached to each BSO) in a single cohort.

A critical element of the accelerator programme is, in addition to the practical approach to the training and coaching content, firms and BSO would be provided with access to the online tools that they can use to immediately implement lessons and skills learnt to start and or grow online businesses. This is expected to increase the chances of success and impact for businesses, as well as the long-term sustainability and replicability of the initiative by BSOs.

Specifically, this initiative will:

  • Train Caribbean firms and BSOs in ecommerce
  • Increase the number of new Caribbean ecommerce sites
  • Expand the number of Caribbean products being sold via ecommerce
  • Increase export sales via ecommerce
  • Expand the sale of Caribbean products into new markets
  • Equip the BSOs with ecommerce coaching skills
  • Provide BSOs and firms with the key ecommerce online tools needed
  • Develop an online repository of all the training sessions and information to assist firms via Caribbean Export´s e-learning platform.
  • Develop ecommerce strategies for firms

Caribbean Export is seeking the professional services of a consultant/firm whose primary goal will be to develop and deliver extended hands-on training session to selected CARIFORUM BSO representatives or coaches and a training programme for Caribbean firms seeking to establish and develop ecommerce presence or increase exports from their existing platforms.

Those interested are kindly asked to review the full terms of reference and submit a proposal outlining the methodology and curriculum. In addition a financial proposal and Curriculum Vitae detailing work undertaken in ecommerce are to be presented electronically to Phillip Jackson at: pjackson@carib-export.com copied to Damie Sinanan at DSinanan@carib-export.com.

To participate in any procurement undertaken by Caribbean Export, all applicants must complete and submit to the agency the Applicant Declaration Form. https://content.carib-export.com/download/197007/

The deadline for submissions is July 29, 2022, 4:30 pm EST.

Consultancy- Energy Management Workshops (ISO 50001)

Given the structural impediments within the electricity system, volatility in international energy markets and the increasing importance of ESG to penetrating international markets, Caribbean Export has identified capacity building at the firm level as an appropriate pathway for the reduction of the private sector’s energy costs while increasing competitiveness. The Agency therefore endeavors to increase the export competitiveness of CARIFORUM firms through interventions which support innovation and greater utilization of green energy alternatives.

Overall Objective

To increase the capacity of private sector firms in CARIFORUM countries to manage operating expenses by becoming more energy efficient through the application of effective energy management approaches.

Specific Objectives

  • Develop training workshop and training materials on ISO 50001 (Energy Management)
  • Conduct training which will enable firms to develop energy efficiency strategies that would support compliance with ISO 50001.
  • Identify specific areas for further technical assistance based on the collection of information about the needs of firms that have been trained.

Requirements

Qualifications

  • A postgraduate degree in engineering (electrical or mechanical) or a related discipline, and with a background in energy management, renewable energy, and in sustainable energy implementation issues.
  • Fluent in English.

Work Experience

  • At least 7 years of relevant professional experience in energy management.
  • Proven experience implementing ISO 50001.
  • Experience in providing technical assistance/capacity building to firms, preferably in the context of island nations.

Required documentation to be submitted for consideration by July 20, 2022.
• Technical proposal
• Financial Proposal
• Curriculum vitae
Declaration Form

Proposals should be submitted by email to Mr. Markson Gill, Advisor, Competitiveness and Export Promotion (mgill@carib-export.com) and copied to Dr. Damie Sinanan, Manager, Competitiveness and Export Promotion (dsinanan@carib-export.com).

Consultancy: Update of Caribbean Export’s Capacity Building Training for SMEs- Productivity Network (Pronet)

Caribbean Export introduced the Productivity Network (ProNET) programme in 2012, in partnership with the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ). Over the years CE has worked with dozens of National Business Support Organisations across the CARIFORUM region to deliver this training to hundreds of SMEs.

ProNET is a practical skills development programme for SMEs seeking to improve their competitiveness. The programme is based on the Experiential Learning Methodology: case study based and driven by practical examples and assignments. It is action-oriented by using techniques such as plenary group work and structured learning exercises, open-ended discussion, brainstorming sessions, and fieldwork. The Experiential Learning Methodology is built on the premise that participants share their current experience by means of exercises, initially in small groups, and thereafter with the entire group with guidance from the facilitators.

In the second quarter of 2022, the Agency undertook a targeted survey of the three main groups of beneficiaries (SMEs, ProNET trainers, National Business Support Organizations) to review the usefulness of the training over the years as well as its continued relevance and attendant course content 10 years on. The responses indicated that there is a need for training for SMEs in the region, however, there are some notable areas for improvement.

The survey revealed staple ProNET courses such as Export Marketing and Cost and Financial Management as highly demanded courses, however, it recognized the necessity of updating to improve SME competitiveness in an evolving trading environment. New areas of training in Innovation and Business Model Development, E-commerce and Technology, Cybersecurity, Business Recovery and Continuity were among the new training courses identified. The necessity of a practical component of the programme was also recognized.

An update of ProNET’s training programme will provide regional SMEs with the necessary tools to operate effectively and competitively in a transitioning global economy.

Overall Objective

The overall objective of the Consultancy is to increase the capacity of private sector firms in CARIFORUM countries through updating Caribbean Export’s ProNET training programme.

Commencement date and period of implementation of tasks

This consultancy is expected to commence on 3rd August 2022 for a 4-month period ending 30th November 2022.

Required Documentation

• Technical proposal/concept design for delivery of services requested
• Financial proposal to meet scope of works
Applicant Declaration form in paragraph 14

Required documentation should be submitted to Ms. Natasha Edwin-Walcott, Senior Advisor – Competitiveness and Export Promotion at nwalcott@carib-export.com with a copy to Dr. Damie Sinanan, Manager, Competitiveness and Export Promotion at dsinanan@carib-export.com no later than 4:00 pm AST on 24th July 2022.

Consultancy: Technical Support for the Export of Haitian Products to the Dominican Republic

Caribbean Export is committed to supporting the development of export promotion strategies and technical assistance to better position Haitian products in the Dominican Republic market.

General objective
The objective of the consultancy is to develop export promotion strategies and provide technical support, for market entry and better position the products of selected Haitian companies in the Dominican market.

Specific objectives/results:

  1. Identify the potential of the exportable offer of the products of the selected Haitian companies on the Dominican market (pritorising the focus on the Haitian diaspora niche market ).
  2. Provide assistance and technical support for setting up the required regulations to comply with the Dominican Republic’s requirements in terms of licenses, standards and certification (administrative and sanitary) of the Haitian companies which are part of the project.
  3. Identify, promote, and organize working sessions with 5 Dominican distributors for each of the Haitian companies and guarantee at least one order for each exporting company.

Geographical area of intervention in the Dominican Republic:

  1. Northwest
  2. Southeast

The profile of the consultant(s) for this contract is as follows:

  • A minimum of five (5) years of work experience in the promotion of exports from Haiti and in the management of enterprises, particularly SMEs.
  • A minimum of five (5) years of experience in providing technical assistance to SMEs for the creation or administration of enterprises for export purposes.
  • A minimum of five (5) years of experience in export marketing for SMEs.
  • Ability to work at a high level of independence, capable of managing the day-to-day needs to achieve the objectives of this consultancy in relation to the export of Haitian premium products to the Dominican market.
  • In-depth knowledge of the Haitian SME environment and the Dominican market.
  • Able to serve as a link between Caribbean Export, CCIH and FEDOCAMRAS.
  • Excellent written and spoken French and Spanish.
  • Strong presentation skills.
  • Demonstrated experience in performing similar tasks.
  • General knowledge of the challenges faced by SMEs to be competitive/productive and to export.

All reports must be written in French and Spanish.

The deadline for submissions is no later than 4:30 pm (AST) on July 8, 2022.

TOR: Construction And Design Services For Exhibitor Booth London Autumn Fair -Moda

Caribbean Export assists CARIFORUM exporters from the fashion and design sector to participate in international trade shows. Data has shown that the global clothing and apparel market reached a value of nearly $758.4 billion in 2018, having grown at a compound annual growth rate of 7.5% since 2014, and is expected to grow at a rate of 11.8% to nearly $1,182.9 billion by 2022.

Caribbean fashion shows great potential for the UK apparel market. According to the UK Fashion and Textile Association, UK consumers spent almost £45 billon on clothing and textiles in 2020. Despite an estimated £10 billion retraction due to COVID-19, growth is still anticipated especially via online retail sales for textiles, clothing and footwear. While Asia dominates as the main apparel and textiles exporter to the UK, there is potential for CARIFORUM designers to increase their market presence and supply niche, high quality products to this large market.

The London Autumn Fair – Moda is the UK’s industry leading marketplace for fashion. Moda provides an essential hub for creativity, collaboration and trading, offering a comprehensive lineup of industry leading classic and contemporary women’s fashion from the UK and around the world. Autumn Fair attracts thousands of high-quality buyers from some of the biggest names in retail, across online retailers, department stores, independents, and multiples. Retailers attend to stock up on their next best-sellers and make short orders. The Caribbean Fashion Designers participating will be in the best place to meet the right contacts for their business to gain contracts. Please https://www.autumnfair.com/show-sectors/moda for more information.

Given the tremendous market potential as well as the competitive benefits of the CARIFORUM European Union Economic Partnership Agreement (EPA), Caribbean Export will help with fashion designers from CARIFORUM operating in the following sub-sectors sectors to participate in the show:

  • Womenswear
  • Women’s Accessories (with an emphasis on jewellery, scarfs and bags)
  • Women’s Footwear

The London Autumn Fair – Moda IS trade show is scheduled for September 4th – 7th 2022 – NEC Birmingham, United Kingdom.

Overall Objective

The overall objective of the consultancy is the provision of construction and design services for a booth to assist CARIFORUM fashion designers to exhibit at the London Autumn Fair – Moda.

Required Documentation

  • Technical proposal/concept design for delivery of services requested
  • Financial proposal to meet scope of works
  • Applicant Declaration form in paragraph 14
  • Submit required documentation by 4:00 pm AST on July 08,2022 .

EOI: Participate as an EXHIBITOR at HUB Cámara Santo Domingo 2022

Expression of Interest to participate as EXHIBITOR at HUB Cámara Santo Domingo Santo Domingo, Dominican Republic

Caribbean Export Development Agency (Caribbean Export), under the Regional Private Sector Development Programme (RPSDP) funded by the 11th European Development Fund (EDF), will be assisting CARICOM exporters interested in participating in HUB Santo Domingo 2022. For this activity Caribbean Export will support the companies providing:

  • Exhibition space within the CE pavilion
  • Booth design and décor
  • Participation on the B2B meeting and conferences
  • One airline ticket (round trip) per company on economy class through the most direct and economic route to the Dominican Republic.

Participants will be responsible for their own accommodation, meals, ground transportation, shipping of samples and any other associated expenses to this intervention.

The application process will be guided by 2 phases:

Phase 1: Interested firms must submit an online Expression of Interest no later than 4:00 p.m. AST (DR time) on July 01st, 2022.

Phase 2: Shortlisted Applicants must complete Caribbean Export’s Diagnostic Tool Assessment. This online tool assesses firms on four (4) pillars (Management, Production, Finance and Marketing) to determine their current capacity to take advantage of opportunities that may be presented at the trade show.

EOI: Attend Hub Camara Santo Domingo 2022 as an International Buyer

The 5th edition of HUB Cámara Santo Domingo will be held on September 6th – 8th, 2022 in Santo Domingo, Dominican Republic and is organized by the Chamber of Commerce of Santo Domingo in collaboration with the Dominican trade and investment promotion office (ProDominicana).

Products will be exhibited by thematic areas:

  • Technology; Innovation, E-Commerce, Digital Platforms
  • Construction; Materials and equipment, concrete/cement, metal
  • Energy; Electric, Renewable, Materials/Equipment
  • Industrial; Agro-industrial, Plastics, Health, and Beauty Products

In HUB Santo Domingo’s 2019 edition, representatives from 20 countries participated in the form of 113 exhibitors, 86 international buyers and 74 local distributors. More than 500 matchmaking meetings were held with reported negotiated sales of over US$90 million. For more information on HUB Santo Domingo 2022, please visit: https://hubcamarasantodomingo.do/

Complete Expression of Interest Application Form

Interested companies must complete the Expression of Interest application form and submit all required documentation to Caribbean Export. Submissions must be addressed electronically to Romily Thevenin – Communications & Research Officer at rthevenin@carib-export.com copied to vguzman@carib-export.com no later than 4:00 p.m. AST (DR time) on July 01st , 2022.

Consultancy: Event Management and Communications for the Caribbean Investment Forum in Trinidad & Tobago

The Caribbean Export Development Agency (Caribbean Export) in collaboration with the Caribbean Association of Investment Promotion Agencies (CAIPA), the CARICOM Secretariat and the Caribbean Development Bank, will be hosting a Caribbean Investment Forum in Trinidad and Tobago on 8-11 November 2022. (tentative dates).

The hosting of the Forum will serve to:

  • Generate investment into priority sectors in the Caribbean;
  • Build partnerships with key business entities, that can be sustained over time;
  • Promote the Caribbean as a place for investment;
  • Showcase opportunities/areas for investment;
  • Showcase successful investment in the Caribbean;
  • Engage potential investors and financing institutions in discussing their interest and requirements for investing in the opportunities;
  • Pitch specific ventures to specific investors;
  • Increase the Caribbean’s insertion into the global business community through the creation of links with journals, newsletters and key influencers and networks in that society; and
  • Work towards attaining the sustainable development goals focused on no poverty, zero hunger, good health and well-being, decent work and economic growth, life on land and partnerships.

Focus for this event will be placed on presenting bankable investment opportunities in projects and sectors that are a priority for the region as it recovers from the COVID-19 pandemic and seeks to fast track the transition to a greener and SMART-er economy.

Priority sectors will include, agribusiness (with a focus on AgTech), sustainable tourism (resorts and hotel development), the blue economy, the green economy (including renewable energy) and logistics and transportation, to name a few.

To support the effective implementation of this event an experienced event management and marketing agency is required to support the production of the Caribbean Investment Forum – TT including the development of the event´s brand identity and promotion to secure sponsorship and ticket sales.

Required Documentation

The Applicant must submit technical and financial proposal together with the completed Applicant Declaration Form to Ms. JoEllen Laryea, Senior Advisor – PR and Marketing at jlaryea@carib-export.com no later than 5.00pm AST on June 30, 2022.

Consultancy: Securing the Participation of Investor Leads at The Caribbean Investment Forum in Trinidad & Tobago

Deadline extended to July 4, 2022.

The Caribbean Export Development Agency (Caribbean Export) in collaboration with the Caribbean Association of Investment Promotion Agencies (CAIPA), the Caribbean Development Bank along with other stakeholders, will be hosting a Caribbean Investment Forum in Trinidad and Tobago on 8 – 11 November 2022. (tentative dates)

The hosting of the Forum will serve to:

  • Generate investment into priority sectors in the Caribbean;
  • Build partnerships with key business entities, that can be sustained over time;
  • Promote the Caribbean as a place for investment; and
  • Showcase opportunities/areas for investment

Focus for this event will be placed on presenting bankable investment opportunities in projects and sectors that are a priority for the region as it recovers from the COVID-19 pandemic and seeks to fast track the transition to a greener and SMART-er economy.

Priority sectors will include but not be limited to: agribusiness (with a focus on AgTech), sustainable tourism (resorts and hotel development), the blue economy (including maritime industrial activities), the green economy (including renewable energy) and logistics & distribution, manufacturing, IT enabled services and transportation, to name a few.

To support the successful execution of the project and to realise project goals of attracting investment into the Caribbean, an investor lead generation firm is being sought to identify and confirm the participation of potential investors.

The contracting authority for this assignment is the Caribbean Export Development Agency and this initiative is funded by the 11th European Development Fund Regional Private Sector Development Programme.

Applicants must submit technical and financial proposals in EUROS, together with the completed Applicant Declaration Form to Ms. Suzette Hudson, Senior Advisor – Investment Promotion at shudson@carib-export.com with a copy to Dr. Damie Sinanan, Manager, Competitiveness and Export Promotion at dsinanan@carib-export.com no later than 4:30 pm AST on 4 July 2022.

Consultant – Providing Technical Support Towards the Implementation of Caribbean Export’s Investment Promotion Portfolio of Projects

1. Relevant background

Caribbean Export was established in 1996 as the regional trade and investment promotion agency to serve 15 States of the Caribbean Forum (CARIFORUM), namely: Antigua and Barbuda, The Bahamas, Barbados, Belize, Dominica, Dominican Republic, Haiti, Grenada, Guyana, Jamaica, Saint Lucia, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname, and Trinidad and Tobago.

The Agency carries out numerous programme-based activities designed to enhance the competitiveness of regional small and medium-sized enterprises (SMEs), promote trade and development among the CARIFORUM, promote stronger trade and investment relations among CARIFORUM and the French Caribbean Outermost Regions (FCORs) and the EU Overseas Countries and Territories (OCTs) in the Caribbean, as well as promote stronger trade and investment cooperation between the Caribbean Community (CARICOM) and the Dominican Republic.

Under the 11th European Development Fund (EDF), Regional Private Sector Development Programme (RPSDP), which Caribbean Export is currently implementing, support has been offered to CARIFORUM States in a gamut of areas ranging from investment promotion to business advocacy. With each intervention, Caribbean Export aims to optimise the export potential of regional entrepreneurs, as well as highlight the investment potential of the Caribbean to the international community.

The specific purpose of this consultancy is to work directly with the Manager, Competitiveness and Export Promotion in the implementation of Caribbean Export’s programme of works focussed on Investment Promotion. The Consultant will be expected to provide technical support to ensure the successful implementation of projects under the management of the Manager, Competitiveness and Export Promotion. He/she will also be required to work with the team to implement other strategic initiatives under the 11th EDF Regional Private Sector Development Programme.

2. Overall Objective

To support the successful implementation of the investment promotion portfolio of projects identified or developed by Caribbean Export.

3. Commencement date and period of implementation of tasks

The consultant will be required to operate from the Head Office of the Caribbean Export Development Agency, Barbados, in accordance with its guidelines and procedures. The intended commencement date of this project is 01st July 2022.

4. Required Documentation

Interested persons must submit the following documents to Dr Damie Sinanan – Manager, Competitiveness and Export Promotion dsinanan@carib-export.com by Monday 20th June 2022:
• Cover letter
• Curriculum vitae.
• Signed Declaration Form noted in section 13 of this ToR.

Admin Demo

The Caribbean Export Development Agency (Caribbean Export) in collaboration with the Caribbean Association of Investment Promotion Agencies (CAIPA), the CARICOM Secretariat and the Caribbean Development Bank, will be hosting a Caribbean Investment Forum in Trinidad and Tobago on 8-11 November 2022. (tentative dates).

The hosting of the Forum will serve to:

  • Generate investment into priority sectors in the Caribbean;
  • Build partnerships with key business entities, that can be sustained over time;
  • Promote the Caribbean as a place for investment;
  • Showcase opportunities/areas for investment;
  • Showcase successful investment in the Caribbean;
  • Engage potential investors and financing institutions in discussing their interest and requirements for investing in the opportunities;
  • Pitch specific ventures to specific investors;
  • Increase the Caribbean’s insertion into the global business community through the creation of links with journals, newsletters and key influencers and networks in that society; and
  • Work towards attaining the sustainable development goals focused on no poverty, zero hunger, good health and well-being, decent work and economic growth, life on land and partnerships.

Focus for this event will be placed on presenting bankable investment opportunities in projects and sectors that are a priority for the region as it recovers from the COVID-19 pandemic and seeks to fast track the transition to a greener and SMART-er economy.

Priority sectors will include, agribusiness (with a focus on AgTech), sustainable tourism (resorts and hotel development), the blue economy, the green economy (including renewable energy) and logistics and transportation, to name a few.

To support the effective implementation of this event an experienced event management and marketing agency is required to support the production of the Caribbean Investment Forum – TT including the development of the event´s brand identity and promotion to secure sponsorship and ticket sales.

Required Documentation

The Applicant must submit technical and financial proposal together with the completed Applicant Declaration Form to Ms. JoEllen Laryea, Senior Advisor – PR and Marketing at jlaryea@carib-export.com no later than 5.00pm AST on June 30, 2022.